Which Doctor for Which Treatment? (Quick Links)
Title not found - Watchdoq Healthcare Blog
  1. Home
  2. Privacy Policy

Privacy Policy

Privacy Policy

At Watchdoq, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to ensuring that your data is handled responsibly and transparently. Please take a moment to read through our policy to understand how we process your personal data, including cookie usage.

Contents

Click on any of the links below to jump to the specific section or download a PDF version of this Privacy Policy by clicking here.

About Us

Watchdoq is committed to ensuring the security and privacy of your personal data. We are dedicated to transparency, and we understand the importance of protecting your information as you interact with our services. Our mission is to provide innovative solutions while respecting your privacy. To learn more about our company and values, visit our About Us page.

Why This Privacy Notice is Important

This Privacy Notice outlines your rights under data protection laws, including the General Data Protection Regulation (GDPR). By accessing and using our services, you acknowledge and consent to the collection and processing of your personal data as described herein.

What is Personal Data?

Personal data refers to any information that identifies or could identify you, such as your name, email address, phone number, or IP address. It can also include data related to your activities on our website that can be linked back to you.

How We Obtain Your Personal Data

We collect personal data directly from you when you register for our services, interact with our website, or contact us for support. Additionally, we may collect data through automated methods such as cookies or other tracking technologies to enhance your experience and optimize our services.

The Types of Personal Data We Use and How We Use Them

  • Contact Information: We use your name, email address, and phone number to communicate with you regarding services, support, and updates.
  • Account Information: We process the details you provide when registering for or using our services to authenticate and maintain your account.
  • Technical Information: We collect data such as IP addresses, browser types, and usage patterns to improve the functionality and performance of our website.
  • Marketing Preferences: We may use this data to send you relevant offers and updates related to our services. You can opt-out of marketing communications at any time.

Special Categories of Personal Data

We do not process sensitive data (such as health, racial or ethnic origin, or political opinions) unless required by law or with your explicit consent. If we need to collect such data, we will inform you and ask for your consent where applicable.

By using our website, you consent to the collection, storage, and processing of your personal data as described in this Privacy Notice. You have the right to withdraw your consent at any time by contacting us directly.

Our website uses cookies to enhance your browsing experience. Cookies are small text files that help us remember your preferences and analyze website usage. By continuing to use our site, you consent to the use of cookies as outlined in our Cookie Policy.

Change of Purpose

If we intend to use your personal data for a purpose other than the one for which it was initially collected, we will notify you and seek your consent where necessary before processing your data for the new purpose.

Marketing

We may use your personal data to send you marketing communications. If you do not wish to receive marketing emails, you can easily unsubscribe by following the instructions provided in each email or by contacting us directly.

Automated Decision Making

We do not engage in automated decision-making processes that significantly affect your rights, such as profiling or automated transaction approvals, unless explicitly authorized by you or required by law.

Sharing Your Personal Data

We may share your personal data with trusted third-party providers who assist us in delivering our services, such as payment processors or technical support vendors. We ensure these third parties comply with data protection regulations and safeguard your information.

Transfers of Your Personal Data Outside the EU

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data in line with GDPR requirements.

Data Security

We implement strong technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

How Long We Keep Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice, or for as long as required by law, whichever is longer. When your data is no longer needed, we securely delete it.

Your Rights

You have the right to access, rectify, erase, or restrict the processing of your personal data. You also have the right to object to certain data processing activities and to withdraw your consent at any time. To exercise your rights, please contact us as described below.

You Are Not Obliged to Provide Us with Any Personal Data

Providing your personal data is voluntary, but some services may not be available to you unless you provide the necessary information. If you choose not to provide data, we may not be able to offer certain services or support.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing them with any personal data.

Complaints and Enquiries

If you have any complaints or concerns regarding how we handle your personal data, please contact us. You also have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO) or the relevant authority in your jurisdiction.

How to Contact Us

If you have any questions or concerns about this Privacy Notice or the way we handle your personal data, please contact us at our Contact Us page. Our team is ready to assist you with any inquiries you may have.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes where required by law.

For more detailed information, you can also download our Privacy Policy document from here.