His treatment is being managed thru’ CGHS and I have been accompanying him to hospital since 1/2016. But let me tell you, the dealing Doctor treats him so casually and during all his talks he tries to downgrade us for taking CGHS benefits. It appears that our subsidized bill every month does little to add to his appraisals and that is why he is so casual in dealing with us. No doubt that he is accountable to the Hospital being its employee BUT as a Doctor he is ACCOUNTABLE to his patients also.

However, being at the receiving end, We are not in a position to question him for the kind of medical treatment he is offering to my father and the general treatment being meted out to me as his attendant. The condition of my father is deteriorating day by day and whatever he has asked us during these 4 years of treatment viz. some tests/ change of medicines/ injections etc, we have complied with it.

Hope good sense prevails with this doctor who must recognize the fact that he is a Doctor at the end of the day and must always work as a facilitator between the patient and the hospital.

I got my dad admitted in Max Patpadganj for getting him tested for lung infection and prostate enlargement. We got him admitted in the hospital for full check-up. Following were my key observations:

Callous staff: The nursing and housekeeping staff was callous. The sense of emergency was never there. They didn’t have stock of regular supplies. When after doctors infused plasma to my dad and it reacted severely, 2 canulas were required for the NS infusion, canulas were not available, nurses kept on saying they are coming in the room to attend but none came. After some hue and cry from a doctor on duty few nurses came and brought my father’s condition under control. I later realized that my father BP went to as low as 20 at that time. Situation was damn serious but the staff was not available.

Next day when my father’s biopsy was done, we were told that he was experiencing breathlessness after biopsy and he will be observed fo few minutes and if required will be shifted to ICU. When my dad was resting in the resting area there were few junior staff over there, and doctors had left. Few minutes gone by my father started sweating his BP fluctuating. After few mins when his situation was not improving I told the staff that doctors need to be called and my dad needed to be shifted in ICU. For an hour junior staff behaved callously , telling me that doctors are unreachable they will come, that they can’t shift my father to ICU directly. None cared about the condition of my father, they cared about passing the buck that’s it

2. Incompetent doctors : Doctors came outside the biopsy room and we requested to shift to ICU, but they were discussing with other doctors what should be done. They later shifted my dad to the ward room. His legs became immobile and the doctors were not available on the floor. We kept on asking for doctor and when they came after an hour they took another half an hour and shifted my dad to ICU. Guess what my dad had a massive heart attack during/after the biopsy and the incompetent doctor could only realize after several hours in the ICU. Incapable is the word for doctors at Max

3. A money -minting enterprise: And this should not be a surprise they are soulless money making enterprise. There are several junior doctors who will come for saying Hi in the ward room and later while billing we came to know we were charged for all that shit. They will get the tests done which are not required, they will make you stay more in the hospital so that they can bill you more. We told them that we had insurance they made sure we were highly charged. The worst part when they declared my dad dead in ICU , their processes took us 6 hours to get the dead body discharged.

What do I say man to a pathetic state of these large hospitals in India, just stay away. Look for 5 star facilities for the patients not for the attendants. My dad was not even diagnosed of what diseases he had. We came back empty handed. It took me sometime to gather what had happened and I felt immensely cheated.

Dr. Viveka Kumar - Top Cardiologist in India | Max Hospital

2, Press Enclave Marg, Saket Institutional Area, Block D, Saket, New Delhi, Delhi

Avg review 4.6 out of 5  (Google)

Dr Viveka is best cardiologist of India. His way of treatment of really awesome. He is taking care his patients bery well he is giving time to each and every patient and listen the problem. His hand in OT is very good and has good after OT.

Dr Viveka is not just the best cardiologist, but he is also a great human being. My family and friends have had a fantastic experience whenever we consulted him.

Had a really good experience pre and post surgery carried out by Dr Viveka. Staff was supportive and helpful.

My mother had a case of high stage Ovarian Cancer and after a lot of research and references we zeroed down on Dr. Viveka Kumar for the surgery. The surgery went smoothly, It's been one year since then and my mother is doing well.

"I have visited Dr Viveka many times to get my mother treated. He is very down to earth persoj and helps his patients above and beyond. He treats everybody like a family member. The staff is really friendly and takes good care of their patients.

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Very nice human being. So, patiently doctor educates the patient. Patient education is commendable and the way he explains the disease/condition and it's treatment is very much absorbable by the patient.

Dr Viveka is a very humble and down to earth person.  An ideal personality to be a doctor

He is a gem of a person and his team including Rajkumar sir, Tarun sir and Chintu sir they all are very helpful. Manab Mishra is a Great human being who has helped a stranger to get in contact with Viveka sir. Viveka sir is very down to …More

One of best surgeons in india very soft hearted and good human being.....god bless him.

Dr. Viveka is very humble and polite person. He explained us about heart health in detail and very patiently answered all the questions.

Dr. Viveka is the best cardiologist in Delhi NCR with years of experience in the field of cardiac problems. He has treated thousands of patients with heart problems.

A thorough gentleman. The best doctor I have come across. Treats his patients like family.Excellent in his field. He treated my father and did his angioplasty. My father is absolutely fine now. We need many more doctors like him in this world.

Highly recommend him, very experienced doctor…Kind and helpful, incase someone need consultation then visit him without any doubt.

Dr Viveka Kumar Cardiologist who is in Max Saket super specialist hospital is best cardiologist in India. His knowledge is excellent he is listening each and everything of a paitent. He has applied two stunt and opened block. Before …More

Very good treatment by doctor dr viveka Kumar and I give 5 star rating this staff and staff are good

If it comes to cardiac issues one should always trust Dr Viveka kumar... Go ahead he is the heart magician????????????

Always grateful to him for expanding my mother 's life????????

It is so amazing to see how someone can be so professional, yet so humble, at the same time. An amazing doctor and a much more amazing person.

Highly recommend him, very experienced doctor. Kind and helpful, incase someone need consultation then visit him without any doubt

The worst experience... He is not at all punctual we went to Max Saket twice as we had an appointment with this doctor but we had the worst experience..this doctor is not at all worried that his patients are waiting he will say he will be …More

nice doctor who helps their patients so much.

Response from the owner3 days ago

Thank you so much for your valuable feedback.

Doctor listen the problem of each patient and give time to speak.

Had a really good experience pre and post surgery carried out by Dr Viveka. Staff was supportive and helpful.

My mother had a case of high stage Ovarian Cancer and after a lot of research and references we zeroed down on Dr. Viveka Kumar for the surgery. The surgery went smoothly, It's been one year since then and my mother is doing well.

A man of few words but very proficient in his work. i underwent an angioplasty recently which was v nicely done by the respected doctor and his brilliant team.may the lord bless him with name, fame and a professionally long life for giving a new life to his helpless and suffering patients like me..a very noble doctor..

Writing this on Behalf of Mrs. Kavita Malhotra, She really wants to say thanks to Dr. Viveka Kumar who successfully treated her by installing pacemaker. He along with his Team has taken care of the patient and make her feel like home. She heartily wants to say thanks to you and your Team members.

(Dr. Sachin, Dr. Madhusudan, Dr Sanjay,

All the ward boys, nurses and lady doctors in ICU)

Once again thanks from her side to all of you for saving her life, help her in recovering and treating her in so sophisticated manner.

as a student of max i would say that sir was messiah of every one(Patient or student)...he never scolded us...being one of the top cardiologist of india sir never scolded us rebuked us...he is always so calm composed and helping.....I dnt think any one in max cardiology department is even 1% near him as per his politeness  is concerned( on commenting on his expertise i am just nothing in front of sir...he is messiah of cardiology and off course best cardiologist of max /delhi for patients and students).

Very bad experience, just because the sake of money unnecessary implanting pacemaker to mother and do not entertain EWS Patient as EWS Patients not paying any amount & behave very roudly to poor peoples..

Had a really good experience pre and post surgery carried out by Dr Viveka. Staff was supportive and helpful.

Truly the best cardiologist in Delhi. He has a lot of experience and knowledge.

Yes u r one of the best cardiologist in India...you r extraordinary person sir...we r blessed to have you...

Thank you so much Dr Viveka Kumar,  for all your support and care to my uncle,  now it has been great changes seen in my uncle's lifestyle and pain free life.

Dr Viveka Kumar is best cardiologist in Delhi. He is a best doctor for heart problem

Experience wasnt good at all. Overmedication and very commercialized in terms of medicines prescribed.

Excellent services as a Cardiologist

Response from the ownera month ago

Thank you for your valuable feedback

Expert doctor . Dedicated to his profession,  God bless him

Dr. Viveka Kumar best cardiologist in Delhi

Excellent doctor- very knowledgeable and kind

Sir ji you are the best doctor to everyone .

One of the best Cardiologists.

Very humble and knowledgeable doctor

Important Note: The above content is published on quora and google regarding the patient review for Max Hospitals in various locations in India. Watchdoq is sharing this content only for educational purpose so that patients or caregiver can take an informed decision before a hospital or doctor visit.

Quora Link: Whats been your personal experience at Max hospitals