To get rid of long queues for OPD registration, NHA introduced the facility of OPD registration by scanning QR codes starting with two government hospitals in Delhi.
NHA is going to undertake a pilot project under Ayushman Bharat Digital Mission for faster OPD registration service at the new OPD block of Lady Hardinge Medical College (LHMC) and Smt. Sucheta Kriplani Hospital (SSKH) - The Ministry of Health and Family Welfare.
By using this service both the old and new patients will be able to register for the OPD service in the hospital by scanning a QR code. Once scan is done, they need to provides some details like name, age, gender, address, mobile number, etc. as per ANI.
In this way patients will be able to save their precious time by instantly registering for OPD instead of standing for a long time by the OPD counter. In future, this service will be extended to other health facilities.
How to register for OPD with QR code
Patients or caregivers have to simply scan the QR Code with their mobile by using phone camera/ ABHA App / Arogya Setu App / scanner, or any other ABDM enabled App. They need to provide necessary details once scanning is done. They will be allotted a token number once profiles sharing is done.
Token generation notification will be sent to the selected app by patient and is also displayed on the screens placed at the OPD registration counters for the ease of patients.
Patients can collect their outpatient slip (OP slip) directly from the registration counter and visit the doctor or avail of any other hospital service.
“Under the ABDM, we are using technology to simplify processes and make healthcare more efficient. The QR Code-based rapid OPD registration service is a step in this direction. It helped over 2200 patients avoid the hustle of long queues with considerably reduced waiting time and minimal time at the registration counter within 15 days of this pilot in LHMC & SSKH." said Dr. R.S. Sharma, CEO, of NHA.
Patients can keep their digital health records with ABHA
The National Health Authority (NHA) team is also working on the digitization of health records. The team is helping the patients in creating their Ayushman Bharat Health Account or ABHA numbers that shall help them in digitizing their health records.
According to Dr RS Sharma, direct profile sharing has also helped achieve a higher level of accuracy in patient records. That is why the NHA team is also working to extend the facilities to other departments as well. Such services will also be extended to other health facilities like hospitals, clinics, diagnostic labs, etc. to help patients save time and effort.
The QR code-based OPD registration was made possible by the collaborative efforts of the hospital management and ABDM team. Messaging and kiosks were also set up to reduce waiting time for patients. To help the patients understand the new process better, support personnel were also posted to help them.