Top 6 Home Care Services in Mumbai for Aging Parents (2025) — A Heartfelt Guide for NRIs, Working Professionals, and Students Living Away from Home
Worried about your aging parents in Mumbai while you're living abroad or away for work or study? Here's an honest, up-to-date 2025 guide to help you find trusted care.
“Who Will Take Care of My Parents in Mumbai While I’m Away?”
That question hit me like a ton of bricks one morning while sipping my coffee in London. It was my mom’s voice over the phone—slightly weaker than usual—telling me she slipped in the bathroom last night. I felt my heart drop. The guilt. The helplessness. The urgent need to do something, even though I was oceans away.
If you're an NRI like me, juggling work, kids, and life abroad, you probably know the feeling all too well.
But this isn’t just an NRI problem anymore.
Due to work or academic commitments, many of us—living in other cities or even the same city but far from home—find ourselves separated from our aged parents as Mumbai continues to prosper with its fast-paced lifestyle. Whether you're pursuing dreams in another state or managing long shifts in a demanding job, the worry is the same: Are my parents safe?
Home healthcare services in Mumbai are increasingly stepping up to fill that emotional and physical gap—offering personalized care for seniors right at home, with dignity, reliability, and warmth.
After weeks of research, countless WhatsApp calls, Twitter deep dives, and real conversations with families just like ours, I’ve compiled this practical, heartfelt guide for anyone—NRI or local—who wants the best for their aging parents in Mumbai.
Let’s dive into the Top 6 home care services in Mumbai (Updated April 2025) that you can trust when life pulls you away.
1. Anvayaa – Your Tech-Savvy, All-in-One Elder Care
Partner
When I first explored Anvayaa, I was impressed not just by
their professionalism but also by how connected they keep you as a son
or daughter. Through their mobile app, I can literally track my parents’ doctor
appointments, medication schedules, and even emotional wellness.
Why It Works for NRIs:
- Real-time
updates and emergency alerts
- A
dedicated health manager for each parent
- AI-driven
health tracking (launched Jan 2025)
Services:
- Daily
living assistance
- Doctor
visits, diagnostics, physiotherapy
- Emergency
care coordination
Cost: Starts ₹5,000/month
Contact: +91 72888 18181 | anvayaa.com
2. Portea – Medical Expertise, Right at Home
Portea feels like having a mini hospital on standby. Their
trained nurses, geriatricians, and physiotherapists are backed by a responsive
support team that keeps you posted every step of the way.
Why It Works for NRIs:
- 24/7
availability
- Mental
health counseling (added March 2025)
Services:
- Nursing
care
- Home
doctor visits, diagnostics
- Personal
care and elder counseling
Cost: ₹3,000–₹20,000/month
Contact: 1800 121 2323 | portea.com
3. Care24 – For Compassion That Feels Like Family
This was the service I ultimately chose for my parents. With
over 1.3 million patient visits and a Mumbai team that genuinely cares,
Care24 won my trust. They send me video reports every week.
Why It Works for NRIs:
- Personalized
reports and easy communication
- New
telehealth features (April 2025)
Services:
- Attendants
and certified nurses
- Physiotherapy,
elder nutrition
- 12-
and 24-hour care options
Cost: ₹700–₹1,500/day
Contact: 080 6904 8802 | [email protected] | care24.co.in
4. Ayushya – Dignified Geriatric Care, Delivered
Ayushya’s reputation comes from its deeply personalized
care. Their nutrition-focused packages (added in Feb 2025) impressed me the
most, especially for diabetic parents.
Why It Works for NRIs:
- Affordable
yet quality-driven care
- Easy
WhatsApp communication
Services:
- Nursing,
ICU-at-home
- Patient
attendants
- Nutrition
and mobility care
Cost: From ₹800/day
Contact: +91 80700 57451 | ayushya.in
5. Pranyaas – Holistic, Heartfelt Elder Support
I describe Pranyaas as the “friend who handles it all.” They
don’t just provide physical support but go above and beyond with virtual
events, birthday planning, and emotional companionship.
Why It Works for NRIs:
- 360°
care including domestic help and event planning
- Weekly
updates and transparency
Services:
- Domestic
help + medical care
- Social
engagement programs
- 24/7
access to care managers
Cost: ₹3,000–₹15,000/month
Contact: +91 74001 80051 | [email protected] | pranyaas.com
6. Aaji Care – Mumbai’s Trusted Dementia Specialists
Dementia can be devastating. Aaji Care stood out for me
because of its staff training and their multiple Mumbai locations (Versova,
Andheri, Thane).
Why It Works for NRIs:
- Specialized
in memory care
- Emotional
and physical health support
Services:
- Dementia
care
- Mobility
assistance
- Short-term
and residential programs
Cost: ₹1,000/day to ₹25,000/month
Contact: +91 99200 18184 | aajicare.in
7. Emoha – Where Tech Meets Tenderness
Emoha’s model revolves around keeping seniors socially,
emotionally, and physically active. Their mobile app lets you book emergency
care in seconds.
Why It Works for NRIs:
- Real-time
health updates
- Mental
wellness tools (added Feb 2025)
Services:
- 24/7
health & emergency support
- Virtual
yoga, bhajans, and more
- Hospital
accompaniment
Cost: ₹5,000–₹10,000/month
Contact: 1800-123-445555 | emoha.com
8. Helpee – Budget-Friendly, Verified Help
Helpee is ideal if you’re seeking flexible shifts and
affordability without compromising safety. Every caregiver is
background-verified.
Why It Works for NRIs:
- Free
caregiver replacements
- Transparent
pricing
Services:
- 5/10/24-hour
shifts
- Companionship
+ nursing care
Cost: ₹700–₹1,400/day
Contact: +91 99205 99905 | helpee.in
9. HCAH – Rehab & Recovery, Right at Home
For parents recovering from surgery or managing chronic
illness, HCAH offers hospital-level support at home with a deeply human touch.
Why It Works for NRIs:
- In-depth
patient recovery reports
- Recreational
therapy (launched April 2025)
Services:
- Physiotherapy
- Occupational
therapy
- ICU
and long-term care
Cost: ₹1,000/day onwards
Contact: 1800-102-4224 | hcah.in
10. Medico Healthcare – No-Frills, Professional Support
Medico’s growing popularity in Mumbai’s suburbs makes it a
favorite for those seeking budget-friendly, consistent care.
Why It Works for NRIs:
- Email
and WhatsApp updates
- Diabetic
and chronic illness support
Services:
- Attendants,
nurses, physiotherapists
- Emergency
medical kits and care
Cost: From ₹600/day
Contact: +91 99873 35556 | medicohealthcare.in
Exploring the Full
Spectrum of Geriatric Home Care Services in Mumbai (2025)
Mumbai is not just a city of dreams—it's also becoming a
city where our elders can age with dignity, comfort, and proper care. With the
growing demand for dependable eldercare solutions, a wide range of geriatric
services in Mumbai are redefining how senior citizens receive support at
home.
Here’s a look at the key services that are transforming
senior care—especially for families who live away from their loved ones:
1. Customized Care
Plans
No two seniors are the same—and their care shouldn’t be
either. Geriatric home care in Mumbai revolves around personalized plans,
crafted after understanding the patient’s medical history, personal
preferences, and unique health challenges. These care plans are flexible,
allowing families to include only the services that matter most—saving time,
money, and stress.
2. In-Home Medical
Services
Forget the long queues and exhausting hospital trips. Now, qualified
medical professionals come home, offering services such as regular health
checkups, wound care, injections, physiotherapy, and more. A dedicated health
manager often oversees the entire process, coordinating appointments and
follow-ups so that seniors can stay relaxed in familiar surroundings.
3. Mobility &
Movement Support
Many elders struggle with reduced mobility, which impacts
their independence. Trained caregivers assist with mobility exercises and
movement support, helping seniors regain confidence and reduce the risk of
falls. Whether it’s walking within the house or climbing a few stairs, this
gentle help makes a huge difference.
4. Personal Care &
Hygiene
From bathing and dressing to grooming and oral hygiene,
caregivers handle it all with compassion and professionalism. Services often
include hair care, nail trimming, and even foot care—small touches that go a
long way in helping seniors feel respected, clean, and confident.
5. Daily Living
Assistance
With friendly caregivers around, everyday tasks become
easier and more enjoyable. Whether it’s meal preparation, light
housekeeping, medication reminders, or simply having a warm conversation, these
services bring comfort and cheer to the elderly—ensuring they never feel alone.
6. Nutrition &
Medication Management
Proper nutrition is a cornerstone of healthy aging. Home
care services ensure timely and balanced meals, hydration, and on-time
medicine intake. Some providers also offer custom diet plans in
consultation with nutritionists to manage conditions like diabetes or
hypertension.
Additional Specialized
Geriatric Services in Mumbai
Besides the essentials, many home care providers in Mumbai
now offer:
- ICU
care at home
- Trained
nurses and attendants for 24/7 support
- Doctor
visits at home
- Vaccination
services at home
- Physiotherapy,
diabetic care, and wound management
- Lab
and diagnostic test collection at home
- Medical
equipment rental (oxygen cylinders, hospital beds, etc.)
- Ambulance
and emergency services
- Infant
and postnatal care (for multi-generational homes)
- NRI
medicine care coordination
- Home
health aide services for ongoing care
Why These Services
Matter
As Mumbai continues to thrive with its fast-paced lifestyle,
many people—due to work, study, or living abroad—are physically separated
from their aging parents. The emotional burden of not being there in person
often leads to constant worry.
Thankfully, geriatric home healthcare services in
Mumbai offer a reliable way to ensure elderly parents are well taken care
of—physically, medically, and emotionally. These services empower seniors to age
gracefully in the comfort of their own homes, surrounded by the love,
respect, and support they deserve.
Being far from home is tough, but knowing there's someone dependable, respectful, and professional looking after your parents changes everything. These services do more than just check boxes—they bring you closer to your family.
- Peace
of Mind: Emergency alerts and live reports reduce anxiety.
- Cultural
Sensitivity: Most caregivers speak local languages and understand
traditional needs.
- Affordability
& Flexibility: Options range from ₹600/day to ₹25,000/month.
- Trust
& Reviews: Each service listed here is rated 4+ stars across
trusted platforms as of April 2025.
Pro Tips for NRIs
Hiring Elder Care in Mumbai
- Always
ask for trial shifts.
- Use
WhatsApp groups for daily coordination.
- Insist
on verified staff IDs and background checks.
- Create
a shared Google Doc with health info for caregivers.
- Plan
quarterly surprise visits or video calls.
Frequently Asked
Questions (FAQ)
Q1: How do I monitor my parent’s health from abroad?
Most top services offer app-based tracking (e.g., Anvayaa, Emoha) and share
regular reports via WhatsApp or email.
Q2: Are these services licensed and safe?
Yes, services like Portea, Care24, and HCAH follow CDSCO guidelines. Always
confirm licensing and check reviews before hiring.
Q3: What’s the cost range for elder home care in Mumbai?
It ranges from ₹600/day for basic attendants (Medico, Helpee) to ₹25,000/month
for full-time nursing and medical care (Aaji Care, HCAH).
Q4: Can I pay online from overseas?
Yes. All services accept international credit cards, bank transfers, or UPI
links shared via email/WhatsApp.
Q5: What if I need to change a caregiver?
Services like Helpee offer free caregiver replacements. Always discuss this
before signing up.
Frequently Asked Questions (FAQ) — 2025 Mumbai Elder Care Edition
Q1: How do I monitor my parent’s health from abroad?
Answer: Most top services provide robust tracking tools. Anvayaa offers an AI-driven app with real-time health updates (e.g., vitals, medication schedules), while Emoha provides a connected care platform with daily reports via WhatsApp or email. Services like HCAH and Care24 send detailed caregiver logs and even offer virtual consultations.
Update (2025): App interfaces have improved (per @AnvayaaCare, April 2025) with added push alerts and NRI dashboards.
Q2: Are these services licensed and safe?
Answer: Yes. Providers like Portea, HCAH, Care24, and Ayushya follow CDSCO and state health board norms. Background checks, certifications, and professional training are mandatory. You can verify credentials on company websites or health portals.
Update (2025): Post-Delhi fake pharmacy bust, providers now visibly display certifications and helpline verifications on websites.
Q3: What’s the cost range for elder home care in Mumbai?
Answer: Costs vary. Basic attendant care (10-12 hrs) starts at ₹600–700/day (Helpee, Medico). Full-time skilled nursing with 24/7 coverage can go up to ₹25,000/month (HCAH, Aaji Care). Add-ons like physio and equipment rentals are charged separately.
Update (2025): Inflation and demand pushed average costs up by 5–10%, though long-term discounts are offered for NRIs.
Q4: Can I pay online from overseas?
Answer: Yes. All providers accept international cards, UPI links via WhatsApp, and wire transfers. Ayushya added crypto payments in Feb 2025. Razorpay, PayPal, and auto-invoicing options ensure hassle-free transactions.
Update (2025): More providers now support subscriptions for monthly recurring payments.
Q5: What if I need to change a caregiver?
Answer: Most services, including Helpee, Care24, and Anvayaa, allow replacements within 24–48 hours. Some like Pranyaas even offer a "trial caregiver" period so you can assess compatibility.
Update (2025): Helpee introduced a feedback-based swap system with zero penalty for the first change.
Q6: How do I ensure emergency care for my parents?
Answer: Providers like Emoha offer 24/7 emergency support with GPS-tracked ambulances. HCAH and Portea can arrange ICU-at-home within hours. Always ask about emergency SOPs when onboarding.
Update (2025): Emoha launched real-time emergency tracking features (April 2025).
Q7: Can these services handle chronic conditions like diabetes, BP, or dementia?
Answer: Yes. HCAH, Anvayaa, and Care24 offer specialized care for chronic issues. This includes glucose monitoring, insulin shots, memory care, and safety management for dementia patients.
Update (2025): Medico now offers bundled diabetic care plans with nutrition and teleconsultations.
Q8: Are caregivers trained and verified?
Answer: Absolutely. Services like Care24 and HCAH employ trained GNM/ANM nurses. Helpee and Ayushya run background verification and skill checks. Ask for caregiver credentials at the time of onboarding.
Update (2025): Pranyaas launched a “Meet Your Caregiver” feature—view profiles before assigning.
Q9: What happens if I’m dissatisfied with the service quality?
Answer: Raise concerns via email or helpline. Most companies resolve issues within 48 hours through staff change, refunds, or escalation. Keep records of conversations and invoices for quicker resolution.
Update (2025): Pranyaas added in-app complaint tracking and escalation logs.
Q10: Can I schedule doctor visits or lab tests through these services?
Answer: Yes. Portea, HCAH, and Care24 coordinate doctor home visits, diagnostic sample pickups, and medicine delivery. Results are shared digitally with NRIs.
Update (2025): Ayushya and Emoha expanded lab tie-ups for faster turnarounds.
Q11: Is short-term care available after surgery or discharge?
Answer: Yes. Aaji Care, Care24, and HCAH offer 5–30 day recovery plans, with skilled nurses, wound care, and mobility support.
Update (2025): Helpee launched flexible 3-day care trials in suburban Mumbai.
Q12: How do I ensure my parents' emotional well-being?
Answer: Emotional care is part of holistic services now. Emoha, Pranyaas, and Anvayaa offer companionship, cognitive activities, and even festive celebrations. Portea added mental health counseling in 2025.
Update (2025): Emoha's live storytelling & virtual yoga programs are a hit with seniors!
Q13: Can I rent or buy medical equipment for my parents at home?
Answer: Yes. Oxygen concentrators, wheelchairs, air beds, and hospital cots are available via Portea, Care24, and Medico. Delivery and maintenance are often included.
Update (2025): Care24 added equipment rental in Thane and Navi Mumbai.
Q14: Can my parents get care while traveling across India?
Answer: Yes. Anvayaa, Portea, and HCAH offer multi-city caregiver coordination. Some provide travel companions for seniors needing help during domestic trips.
Update (2025): Emoha’s “travel buddy” pilot now live in 7 cities.
Q15: How do I start these services from abroad?
Answer: Book via call or email. You’ll need to share your parent’s medical history, location, and preferred care type. Most services offer virtual consultations (Zoom/Google Meet), with onboarding complete within 2–5 days.
Update (2025): Helpee and Anvayaa now have dedicated NRI support teams for fast-tracked onboarding.
Q16: Do these services support language preferences like Marathi, Hindi, or Gujarati?
Answer: Yes. Providers like Ayushya and Aaji Care assign caregivers fluent in regional languages for comfort and communication ease. Specify this when onboarding.
Q17: Can I include nutritional planning or meal delivery?
Answer: Absolutely. Anvayaa, HCAH, and Ayushya offer meal planning and tie-ups with tiffin services or in-house cooks. Special diets for diabetes or post-surgery are also supported.
Q18: Can I integrate these services with my parent’s hospital or insurance provider?
Answer: Yes. Portea, Care24, and HCAH can coordinate with hospital discharge teams and provide documents for health insurance claims. Always inform providers upfront.
Q19: What if my parent doesn’t want an outsider in the home?
Answer: A common challenge. Services like Emoha and Pranyaas offer introductory sessions and trial periods. Start with companionship or part-time support to build trust.
Q20: Do any services help manage medicines and prescriptions?
Answer: Yes. Anvayaa, Ayushya, and Medico provide medicine management services including reminders, home delivery, and stock alerts. HCAH includes this in chronic care plans.
Q21: Can I be notified about doctor visits or medication compliance?
Answer: Yes. Most apps now include compliance alerts. Emoha and Anvayaa send push notifications and email summaries post-visit or medication administration.
You may not be physically present in Mumbai, but your love and concern don’t have borders. These home care services are your arms, your eyes, your voice—making sure your parents are safe, loved, and truly cared for. Choose wisely, follow up often, and trust that with the right help, you’re never really far away.
Bookmark this guide or share it with fellow NRIs who are navigating the same emotional maze. Let’s take care of those who took care of us.
Disclaimer
This article is written for educational and informational purposes only. While I’m not an NRI myself, I’ve created this guide to help NRIs and others living away from their elderly parents find trusted home care services in Mumbai. The goal is to bridge the emotional and logistical gap many families face today. All information shared is based on publicly available data, reviews, and recent updates as of April 2025.
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