Swasthya Sathi, a pioneering initiative by the Government of West Bengal, is a cashless and paperless health cover scheme that aims to provide quality healthcare services to the citizens of West Bengal. Launched by the Honourable Chief Minister Mamata Banerjee, this scheme offers numerous benefits, including coverage for health services up to 5 lakh rupees in the best hospitals across the state. The Swasthya Sathi Card ensures that each family member receives health cover benefits, including surgeries, check-ups, and even pre-existing diseases. In this article, we will provide an extensive list of empaneled hospitals under the Swasthya Sathi Scheme in Kolkata, along with their contact details, specialties, and appointment booking information.
Swasthya Sathi Hospital List in Kolkata:
Bangur Institute of Neuroscience:
Specialty: Critical Neurological Cases and Disorders
Address: 241, Deshpran Sasmal Rd, Netajinagar, Rajendra Prasad Colony, Tollygunge, Kolkata, West Bengal 700033
Phone Number: 088207 02070
Calcutta National Medical College & Hospital:
Specialty: Multispecialty Medical Services
Address: 32, Gorachand Rd, Beniapukur, Kolkata, West Bengal 700014
Phone Number: +913322844834
Chittaranjan National Cancer Institute:
Specialty: Advanced Government Cancer Hospital
Address: Street Number 299, DJ Block (Newtown), Action Area I, Newtown, New Town, West Bengal 700156
Phone Number: +913324765104
Dr. BC Roy Post Graduate Institute of Pediatric Hospital:
Specialty: Child Specialist Hospital
Address: 111, Narkeldanga Main Rd, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054
Phone Number: +919923629740
Dr. R Ahmed Dental College & Hospital Kolkata:
Specialty: Government Aided Dental Hospital
Address: Sealdah, 114, Acharya Jagadish Chandra Bose Rd, Maula Ali, Crossing, Kolkata, West Bengal 700014
Phone Number: 033-22640260
Hospital Name Details & Specialty Phone Number Address Location
Bangur Institute of Neuroscience Class Grade I Government Hospital in Kolkata. Deals with Critical Neurological Cases and Disorders 088207 02070 241, Deshpran Sasmal Rd, Netajinagar, Rajendra Prasad Colony, Tollygunge, Kolkata, West Bengal 700033 Kolkata
Calcutta National Medical College & Hospital Reputed Medical college and hospital in Kolkata. Provides multispecialty services +913322844834 32, Gorachand Rd, Beniapukur, Kolkata, West Bengal 700014 Kolkata
Chittaranjan National Cancer Institute Advanced government cancer hospital in Rajarhat, New Town Kolkata +913324765104 Street Number 299, DJ Block(Newtown), Action Area I, Newtown, New Town, West Bengal 700156 Kolkata
Dr. BC Roy Post Graduate Institute of Pediatric Hospital Child Specialist hospital in Narkeldanga, Phool Bagan. Provides reliable healthcare facilities to children up to 10 years +919923629740 111, Narkeldanga Main Rd, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054 Kolkata
Dr. R Ahmed Dental College & Hospital Kolkata Government Aided Dental Hospital in Moulali near Sealdaha 033-22640260 Sealdah, 114, Acharya Jagadish Chandra Bose Rd, Maula Ali, Crossing, Kolkata, West Bengal 700014 Kolkata
ID & BG Hospital Popularly Known as Beleghata ID. Specializes in infectious diseases. Provided excellent services during COVID-19's first wave 0332303-2214 D-5, Subhas Sarobar Park, Phool Bagan, Beleghata, Kolkata, West Bengal 700010 Kolkata
Institute of Psychiatry - Center of Excellence Functional psychiatry unit of SSKM PG Hospital located at Bhowanipore +913322236048 Shop No, 7, Debendra Lal Khan Rd, Alipur, Bhowanipore, Kolkata, West Bengal 700025 Kolkata
IPGME&R - SSKM PG Hospital Medical college hospital and research institute with advanced healthcare facilities. Offers organ transplantation facility. +913322041100 SSKM Hospital Rd, Bhowanipore, Kolkata, West Bengal 700020 Kolkata
Lady Dufferin Victoria Hospital Government Hospital in Kolkata near Sealdaha 03323500771 Raj Kumar Chakraborty Ln, near Bank Of India, Baithakkhana, Kolkata, West Bengal 700009 Kolkata
Medical College Hospital Kolkata One of the oldest medical colleges and hospitals in Kolkata +913322551621 88, College St, Calcutta Medical College, College Square, Kolkata, West Bengal 700073 Kolkata
NRS College & Hospital Popular medical college and hospital near Sealdaha Railway Station +913322860033 138, Acharya Jagadish Chandra Bose Rd, Sealdah, Raja Bazar
R.G. Stone Urology & Laparoscopy Hospital +913366799999
Address: 77, Raja Subodh Chandra Mallick Rd, Paschim Putiary, Kolkata, West Bengal 700041
Rabindranath Tagore International Institute of Cardiac Sciences (RTIICS) +913366999999
Address: 124, Eastern Metropolitan Bypass, Mukundapur, Kolkata, West Bengal 700099
Ramakrishna Mission Seva Pratishthan Hospital +913332286000
Address: 99, Sarat Bose Rd, Raja Basanta Roy Colony, Kalighat, Kolkata, West Bengal 700026
Sankara Nethralaya Kolkata +913340318000
Address: AE 205, Sector 1, Salt Lake City, Kolkata, West Bengal 700064
Sarala Birla Hospital +913333700000
Address: 1, Sarat Bose Rd, Paddapukur, Elgin, Kolkata, West Bengal 700020
Silverline Eye Hospital +913333139000
Address: 396, Prince Anwar Shah Rd, Jodhpur Park, Kolkata, West Bengal 700068
Sri Aurobindo Seva Kendra (EEDF) +913340224000
Address: 1, Deshapriya Park W, Kalighat, Kolkata, West Bengal 700026
Tata Medical Center +913366704000
Address: 14, Major Arterial Road (EW), Newtown, Rajarhat, Kolkata, West Bengal 700156
Vivekananda Institute of Medical Sciences +913332271100
Address: 99, Sarat Bose Rd, Ramkrishna Mission Seva Pratisthan, Kalighat, Kolkata, West Bengal 700026
Woodlands Multispeciality Hospital +913332828000
Address: 8/5, Alipore Rd, Alipore, Kolkata, West Bengal 700027
(Note: For complete hospital list click here)
FAQ (Frequently Asked Questions)
I am unable to deposit Card on arrival ?
Deposit the Swasthya Sathi Card within 24 hours from Hospitalization, else the cost have to be borne by the Beneficiary.
You can also call our 24x7 Call Centre - 1800 345 5384 (Toll Free)
How to check amount deducted and Amount Left in Account ?
From the Discharge Slip, in case of hospitalization and the SMS received in the registered mobile.
Use the Mobile App, download it from Google Play Store, and search by putting your URN number
You can also call our 24x7 Call Centre - 1800 345 5384 (Toll Free)
Which hospitals can the beneficiaries visit for the treatment under SWASTHYA SATHI?
A list of the hospitals (both public and private) are provided at the time of enrolment, check it from the hospital booklet
Call the helpline number provided along with the smart card.
Use the Mobile App and for the ‘active hospital’ tab you can search the network hospital
Also you can search it in our website https://swasthyasathi.gov.in
What kind of hospitals will be part of this list?
Based on the qualifying criteria, both public and private hospitals are empanelled. The Hospitals are graded according to the facilities & Infrastructure available, e.g. Grade A, Grade B, Grade C and Grade R. The beneficiary has the option to choose hospitals where they want to go.
You can search facilities available in the hospitals through Mobile App or by using our Website.
Which hospitals can the beneficiary go to get the treatment?
At the time of issuance of the card, a list of hospitals empanelled in the scheme is provided to the beneficiaries.
In case of need to go to hospital, beneficiary will have to go to one of these hospitals or such hospitals as are added to the list of empanelled hospitals subsequently.
Please check the details in our Mobile App / Website or call our Toll Free Call Centre.
How will the beneficiary know which hospitals they can go for treatment under Swasthya Sathi?
The list of the hospitals are provided at the time of the card issuance.
Information relating to these and other hospitals can be obtained by calling the toll free helpline number mention in the back side of the Smart Card (1800-345-5384).
Has any amount to be paid at the hospital for treatment?
Swasthya Sathi is a cashless scheme and treatment cost up to Rs 5,00,000 (Five Lakhs per annum per family) shall be paid to the Hospital from the smart card. NO PAYMENT IS TO BE MADE FOR TREATMENT UNDER SWASTHYA SATHI SCHEME by the beneficiary.
What is meant by cashless service?
Cashless service means that patient will not have to spend any amount for taking the treatment and hospitalization.
Has any expenditure to be incurred by beneficiary on the medicine?
No. For all treatment under Swasthya Sathi, cost of medicines are included in the package.
Do both OPD & IPD are provided under SWASTHYA SATHI?
OPD consultation is not covered, however if the OPD is converted IPD, all cost of treatment shall be covered under the Scheme.
What if medicines or testing facilities are not available in the hospital and these have to be awaited from somewhere else?
It is the responsibility of the hospitals to arrange for all the medicines and tests needed for the treatment. The patient can deposit the cash memo/receipt and claim the reimbursement, if they have purchased it as per the advice / instruction of the Hospital.
What if more than Rs. 200/- are spent on transport?
Payment for transport under SWASTHYA SATHI is limited to Rs. 200/- only per hospitalisation, and Rs. 2000/- in a policy year. However if the treatment is done in any Government Hospital through Swasthya Sathi card additional transport allowance is provided and beneficiary will get Rs 400/- to Rs 700/- as Transport allowance.
Will the beneficiary get transport allowance if they use their own transport?
Irrespective of the mode of transportation: Payment for transport under SWASTHYA SATHI is limited to Rs. 200/- only per hospitalization, Rs. 2000/- in a policy year for the Private Hospital.
How is the balance amount ascertained in the smart card?
Call the helpline number provided along with the smart card.
Use the Mobile App, download it from Google Play Store
What is the need for finger print verification?
Fingerprint verification is to prevent fraud and misuse of the smart card.
Whose fingerprint is needed when the beneficiary goes to hospital?
Fingerprint of any enrolled member of the family can be provided.
What are pre hospitalization and post hospitalization expenses?
Pre-hospitalisation expenses are such expenses as are incurred by the hospitals before taking a view with regards to hospitalization. Expenditure incurred by the beneficiary on tests/ medicines which lead to hospitalization are also covered for reimbursement subject to production of proof. The hospital will also provide medicines and other assistance which are needed for patient till five days after discharge from the hospital.
How will the beneficiary get those charges reimbursed?
Hospital will provide necessary medicines, tests etc. to the patient for this, and reimburse on production of bill of purchase.
What is meant by package charges? What does it provide for?
A package charge means that all the expenses related to the treatment like medicine, tests, bed charges, other materials, food etc. will be part of package and hospital will not charge anything from the patient for these.
What happens if the disease is not in the package rate? How long the beneficiary will have to wait for that?
If the disease is not in the package rate, the hospital will take consent from the insurance company / SNA by way of raising a Pre-Auth & before blocking the amount. This will be within 24 hours, depending on the type of disease.
What will happen if the smart card reader is not working in the hospital?
It will be the responsibility of the hospital and the insurance company / SNA to provide for alternative arrangements if the smart card reader is not working. The beneficiary will not be denied treatment in any case if the identity of the beneficiary is established.
Where will the beneficiary need to go once they reach a SWASTHYA SATHI empanelled hospital?
In the hospital there will be a counter for SWASTHYA SATHI to guide the beneficiary.
Does the beneficiary need to take any document to hospital other than the smart card?
The beneficiary needs to take only smart card when they go to the hospital and any other identify case issued by the Government. Also provide the correct Mobile Number to serve you better.
What will happen if the beneficiary forgets to take the smart card to the hospital for the treatment? Will he get the services?
Smart Card is essential to get the service. However, in exceptional cases hospital can allow it after appropriate verification, which SHOULD BE WITH IN 24 HOURS. Please inform the hospital that Smart Card shall be produced within 24 hours.
Is consultation and medicine covered?
If the consultation and medicine lead to hospitalization they are covered. OPD consultation is free.
Who will bear the cost of tests and medicine in case there is no hospitalisation?
If there is no hospitalization, then it has to be borne by the beneficiary.
What should a beneficiary do if hospital asks for any payment from the beneficiary in case of hospitalisation?
A patient should immediately inform the DKM / SNA through the toll free number provided in the brochure given to him at the time of enrolment. The grievance can also be raised through the Mobile App.
What is this concept of hospitalization?
Hospitalisation means admission to hospital for 24 hours or more. SWASTHYA SATHI applies to such hospitalization. However, it includes such day care treatments entailing less than 24 hours as are listed out.
FAQ Source: Link
The Swasthya Sathi Scheme in West Bengal has revolutionized access to healthcare by providing a paperless and cashless health cover to its citizens. The empaneled hospitals in Kolkata offer a wide range of specialties and high-quality healthcare services. This article has provided an extensive list of hospitals along with their contact details and specialties covered under the Swasthya Sathi Scheme. By availing the benefits of this scheme, the citizens of West Bengal can receive excellent medical care without any financial burden. With the Swasthya Sathi Card, individuals and their families can ensure comprehensive health coverage and peace of mind in times of medical emergencies or routine check-ups.
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