The Tamil Nadu State Consumer Disputes Redressal Commission ordered Apollo Hospitals, Chennai, to pay ₹57.64 lakh for medical negligence in the 2003 death of a 29-year-old man, Abhani Kumar Padhi, after a piles operation. The family alleged that the patient became unconscious due to improper anesthesia administration, and they were not allowed to see him for weeks, only receiving updates when the medical bill reached the insurance limit. The hospital claimed the patient died of a sub-arachnoid hemorrhage, but the family’s suspicion of negligence due to lack of transparency led to legal action. This case mirrors the Venkateshwaran family’s experience of being left in the dark and facing bureaucratic hurdles.