A review from 2023 described a patient’s experience at Apollo Hospitals (not specified as Jayanagar but relevant to the Apollo network) where a family member was admitted for a cardiac issue. The family reported that doctors provided minimal updates, and the nursing staff seemed uncoordinated, leading to delays in treatment. The review noted, “We had to chase staff for basic information about the patient’s condition, and the insurance process was a mess, with no one guiding us properly.” The family felt neglected and described the care as “mechanical” rather than compassionate, similar to the “clinical indifference” in the LinkedIn post. Another review mentioned long wait times for consultations and a lack of empathy from staff, stating, “It felt like we were just another number.”