‘It feels like a war zone’: exhausted ambulance service workers in England tell their stories

A paramedic and control room supervisor talk frankly about the emotional impact of not being able to give patients the care they need in an overwhelmed NHSAmbulance crews stuck at A&E miss thousands of 999 calls a day in EnglandParamedics in England cannot respond to 3,500 urgent 999 calls every day because they are stuck outside hospitals waiting to hand over patients, putting other lives at risk, a Guardian investigation has found.Here two ambulance service workers describe their experiences on the frontline that they say “feels like a war zone at times” amid the worst NHS winter crisis in years.In the UK, Frontline19 is an independent non-profit service offering free and confidential psychological support to NHS frontline staff Continue reading...